Returns & Exchanges
At VOGRACE, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return window for items in their original, unworn condition. Please note that custom-made apparel and personalized accessories are final sale unless a manufacturing defect is present.
Initiate Your Request
Log into your VOGRACE account and select the items you wish to return from your order history to receive a Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the Return Authorization form is included inside.
Ship to VOGRACE
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing